lunes, 30 de marzo de 2015

T-Mobile hopes to draw you in with crowdsourced coverage maps




If you've relied on carrier coverage maps to decide who gets your business, you know that they're sometimes sketchy. A good connection on the map could still mean lousy service in your neighborhood, for instance. T-Mobile thinks it has a better solution: it just launched a crowdsourced coverage map. Instead of simply predicting the quality you're likely to get, the map draws on usage data (including customer reports and speed tests) to tell you what connections you can realistically expect. The maps are also updated twice a month, so you won't have to trust that months-old information is still accurate.


The map still isn't likely to be perfect, since it's only as good as the data going in. If customers don't supply enough feedback, you won't always have a complete picture. However, T-Mobile is at least acknowledging that real-world coverage can be as much of a barrier to winning your business as pricing or phone selection -- the network wants you to not only sign up, but stick around.


[Image credit: AP Photo/Mark Lennihan]









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